1. How do I get a receipt or invoice?
A receipt is emailed automatically to the address used for your purchase. If you can't find it, check Spam/Junk first, then contact Support with your purchase date and amount - we can resend it or provide an invoice.
2. Will Dressly store my card details?
No. Payments are processed by PCI-compliant providers using industry-standard encryption.
3. My payment succeeded, but I don't have Premium access.
Close and reopen the app, confirm you're signed into the right account, and check your connection. If access still isn't restored, contact Support with your purchase confirmation.
4. I was charged twice by mistake.
Contact Support before contacting your bank, with the transaction dates, amounts, and a screenshot if available.