Troubleshooting Sign-In


1. I can't log in, or I get an "incorrect email or password" message.

  • Double-check your email and password for typos, and make sure Caps Lock isn't on.

  • Reset your password if you're unsure of it.


2. I'm signed in to the wrong account, or my subscription isn't showing.

Sign out and back in using the email address associated with your purchase. If you're unsure which email that was, Support can help verify your account.


3. Can I use Dressly on multiple devices?

Yes. Sign in with the same email and password on any supported device - your profile, preferences, and subscription stay linked to your account.







Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article