1. AI Stylist isn't responding.
Confirm you have an active subscription, then try Basic Troubleshooting.
2. Virtual Try-On or Color Scanner isn't generating a result.
Use a clear, well-lit photo in a supported format, then try Basic Troubleshooting. If it continues across multiple photos, contact Support.
3. 4-in-1 PDF Guide isn't loading/accessible.
Try Basic Troubleshooting, and for the PDF Guide, confirm your purchase completed successfully via your confirmation email.
4. A feature has disappeared or is unavailable.
Confirm your subscription is active, and the app is updated - some features roll out gradually or are plan-specific.